Aricent (FLEXTRONICS) Recruits Freshers

April 22, 2008 · Filed Under Fresher Jobs, IT Jobs

Don't want to miss a single bit? Subscribe By Email for Daily Jobs

Associate Network Engineer

Job Description

* Following up on customer pending SRs that are stalled
* Perform/deliver PR calls
* Provide status updates to customers for RMAs
* Submit MOR requests and send team reminders.

Desired Profile

Basic qualifications would be exceptional communication skills, and, reasonably solid computer experience.

An idea of what they would be performing include:
* Following up on customer pending SRs that are stalled.
* Perform/deliver PR calls.
* Provide status updates to customers for RMAs.
* Submit MOR requests and send team reminders.

Initially want to focus this on the SEC/VPN streams.
Eligibility: Any graduate with minimum 6 months of experience with exceptional communication skills, CCNA not required.

Experience 0 - 1 Years

Industry Type BPO/ITES /CRM/Transcription

Functional Area ITES/BPO/KPO, Customer Service, Ops.

Location Gurgaon

Keywords computer experience , excellent communication skills , escalation handling

Click Here to Apply