HSBC Recruits Freshers Executive Voice Process

September 9, 2008 Posted by JobsAdda.com

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Customer Service Executive Voice Process @ VIZAG

Experience : 0 – 4 Years

Location : Visakhapatnam

Industry Type : BPO/ITES /CRM/Transcription

Functional Area : ITES/BPO/KPO, Customer Service, Ops.

Job Description

whom to contact, for queries: SHAILAJA

Contact No: 040- 39802555 (Extn: 3863)

Acquire knowledge on HSBC products and procedures.
Efficiently handle inbound and outbound calls to resolve overseas customer queries.
Electronically process data and respond to customers queries pertaining to banking transaction from HSBC offices across the globe.

â Graduation Degree / 12th pass certificate
â Students in their final year of graduation
â Men and women in the age group of 18-50 years, with the required skills & qualifications

Desired Candidate Profile

Excellent English communication skills.
Ability to interpret and handle complex numerical data.
Excellent interpersonal and negotiating skills.
Good keyboard skills.
Flexibility to work in shifts.

Keywords : BPO , Call Center , Customer Service Executive

If you meet the above mentioned criteria, apply online

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